Position Overview: This newly created critical position will be responsible for developing and creating a positive, fun, productive working environment that focuses on the employee and their continuous professional development to further enable individual success and team retention rates, while at the same time naturally leading to excellent customer care for our clients. This position will h ave a proactive role in overseeing culture enhancing customs, characteristics, employee relations programs and initiatives that focus on retention, morale and productivity which minimize employee relations issues within the organization, improving morale and reducing turnover in the process. The Sr. Director/Director of Human Resources while interacting with all levels of management and various departments shall:   o     Aspire toward winning SHRM Best Medium Company to work for within 3 years. o     Create an HR department which has a reputation for listening to employees and being an employee advocate and career counselor and further implement and encourage open door interactions among all levels in the organization. o     Develop strategies for organizational development and assist in due diligence on acquisitions. o     Manage standard human resources department responsibilities along with a talent manager and HR generalist including recruitment, day-to-day organizational and employee issues, compensation, training, placement, staff planning and development, benefits, employee relations, rewards and recognition and legal compliance.   Provides guidance, support and expertise to all levels of the organization.   The Sr. Director/Director, Human Resources will have the following key accountabilities: o     Strategic business partner to executive management. o     Responsible for the development and execution of strategic and tactical plans to support a healthy, sustainable, high performance culture. o     Assist with organizational design and change management. o     Develop and foster an engaged employee centric environment. o     Create and implement training programs focused on corporate knowledge, and professional and personal development. o     Develop and support programs to ensure frequent and open communications and employee understanding of business priorities. o     Employee relations, including design and delivery of employer of choice programs. o     Lead and mentor a team of two: talent manager and HR generalist. o     Assist with strategy formulation and review, execution and administration of annual salary plan, short-term and long-term incentive programs including reward and recognition programs, profit-sharing plan and sales compensation. o     Administer performance management process including the review and support of performance improvement plans. o     Expertise in employee relations to include design and delivery of employer of choice programs. Required Skills o     10 to 15 years of progressively responsible HR experience, with 5-8 years of recent experience in a management position. o     Experience working as a strategic business partner through a consultative approach with senior level executives. o     Strong cross-functional skills. o     Experience with global organizations, Canada experience preferred. o     BS degree in HR or Business; advanced degree preferred. o     Effective coaching and counseling skills. o     People centric with strong interpersonal and communication skills and ability to work with individuals at all levels within the organization and has the ability to exercise discretion when handling sensitive and highly confidential information.   o     Entrepreneurial spirit.   Self-directed, highly self-motivated and enthusiastic. o     Possesses superior organizational skills and detail orientation. o     Knowledge of federal, state and local laws governing HR practices. o     Experience in a similar high-tech software small/medium size business environment. Local candidates will be given serious consideration.
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